Distortion Brothers Guitar Shop was founded on a set of principals that continue to guide everything we do. We are continually evaluating how we do business to ensure we are doing the best possible at the current time. Very often, this evaluation is driven by customer feedback.
For us, excellent customer service starts with friendly, honest, and knowledgeable communications, as well as return and privacy policies that protect the customer, fair pricing, careful shipping, and secure and flexible payment methods. By all accounts, we are performing well in these areas. While this might get us to 10 on the customer service dial, we have to go beyond to push it to 11.
I am so proud of our special services and offerings. I believe these put Distortion Brothers in the upper echelon of independent guitar shops. More importantly, I hope our customers share this belief. Here are the current compliment of special services and offerings to make your buying experience exceptional:
For more information, please visit our Special Offers page. If you have any questions or comments, please Contact Us. Thank you for letting me brag about the independent guitar shop we've worked so hard to build.
Progress is being made on the joint project among Distortion Brothers, Mountain Cat Guitars, and Protocaster Guitars!